ORDER SHIPPING AND PROCESSING
All orders usually ship out of our warehouse within 2-3 business days from the date on which the order was received. To avoid delays in shipping, please make sure that all orders are placed with a correct and valid name & address. Any orders placed during the weekend (Fri-Sun) are processed the following business day. We do not ship on holidays and/or weekend.
Most orders are delivered between 2-5 business days, depending on how far the delivery address is away from Los Angeles, California. Please understand we are not responsible for any delayed or damaged orders caused during the shipping process, but we’ll do our best to accommodate any special shipping instructions.
We offer UPS and USPS Shipping.
Orders with any type of expedited shipping, high order value, different bill to/ship to addresses may be further verified for security reasons. Please note that if your order is flagged for further verification, the shipping date will change depend on when we’re able to clear your order.
While we make our best effort to ship orders immediately, we are unable to guarantee delivery on any certain date due to different shipping time variances.
At the moment, we only ship within the U.S.
No coupons, no handling charges, no hidden fees – just fast, free shipping on orders over $50 all day, every day.
Free shipping does not apply to orders going to AK, HI, PR, Guam, Saipan, Virgin Islands, APO/AE and other non-contiguous US territories will be offered standard shipping charges. Orders under 13 ounces will be shipped USPS Priority Mail, while order over 1lb and above will be shipped UPS Ground.
RETURNING A PRODUCT
If you wish to return a product that you’ve purchased that you are not satisfied with, you may do so within 5 days of receipt for a store credit, The product returned must be in its original factory packaging, and in sealed and new condition.
Due to the nature of our products, all sales are otherwise final.
ORDER CANCELLATION/PACKAGE REFUSAL
We ship most orders within 1-2 business days of receipt. If your order has been shipped, we are unable to make any changes to the order including cancellation. Every effort will be made to accommodate the cancellation of your order if your order has not been charged and/or shipped. If your shipment is already in transit, we may not be able to cancel your order. Please contact us immediately upon receipt of order so that we may issue an RMA for your return. Upon the processing of your return, we will provide you a store credit for the full value of the products purchased and returned.
Refunds may take up to 7-10 business days before funds appear in your account.